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Visit our Customer Care page to learn about shipping and return policies. If you have other questions about our products or services, please contact us using any of the following methods.

Call us

Monday through Friday 8:00am to 4:30pm CST

Send us a letter

Alabama Chanin @ The Factory
462 Lane Drive
Florence, Alabama 35630

General inquires (or to say hello)

Order inquires

Press inquiries

Jason Caslow

Melany Robinson